Bridge Nine Advisors I National Presence I Local Impact
Bridge Nine Advisors is a master builder, national advisory services, Director of Residence capability based in Santa Barbara, California.
Our firm has worked with renowned architects, designers, and builders on the management and construction of custom home builds, renovations, and restorations since 1987.
Our extensive background in the building of complex, single-family residential homes and properties affords us the unique ability to provide exceptional advisory services on the means and methods by which residential homes are designed, engineered, estimated, permitted, constructed, finished, furnished, maintained and managed.
Owner's Representation:
In the role of owner's representative, we offer to manage the communication, finances, and scheduling expectations of the principal while ensuring the highest possible efficiency is achieved by all services throughout the entire scope of work.
Director of Residence:
In the role of "Director of Residence", we offer holistic guidance and solutions to manage and preserve our clients real estate assets by providing a unified point of accountability.
B9A 365: Director of Residence + Property Care Advisory Services
We offer exceptional year round support for any issue no matter the time or day.
End-to-End Service:
We offer a unified point of contact through proactive engagement in the operation and maintenance of the principal's entire residential estate portfolio.
We work to simplify communication on behalf of family services management, allowing for greater optimization of their core function on behalf of the principal.
Protection of Private Information:
We focus on discretion by prioritizing the interests of the homeowner.
Risk Management:
We offer to work with the homeowners' risk engineering and consulting services whose role includes providing beneficial, customized solutions and guidance including:
- Fire department review of the home for access and egress
- Flood and fire emergency response planning
- Roof and gutter maintenance programs
Commitment, Communication, Consistency:
- We seek to understand our customers' needs by proactively identifying and addressing customer expectations through active listening.
- We offer to train and empower on-site staff to ensure they are knowledgeable in the operation of products and systems.
- We communicate with vendors and the principal's management team in order to achieve the most expediend resolution of issues possible.
- We provide support, convenience, and accessibility by working to maintain a consistent experience across all communication channels.
- Through our B9A 365 24/7 property home care program, we prioritize prompt response and efficient resolutions to inquiries and needs.
- We personalize the principal's experience by tailoring solutions to specific needs.
- We actively seek feedback and act resposibly to identify areas for the improvement of our services.
- We work to improve service quality by all vendors through regular evaluation and to refine processes and policies, and to ensure the delivery of services remains effective and successful by continually working to provide exceptional customer support.
We look forward to being of assistance.
Kind regards,
Guy Berfield, President
Bridge Nine Advisors, LLC
Santa Barbara, CA